Schedule a
World Cargo pickup
Book an on-call pickup now, or explore recurring options such as automated or regularly scheduled pickups.
Schedule a Pickup
Effective August 18, 2025, World Cargo will begin using a new pricing and rating
structure to charge for parcel pickups.
See what's in store for freight
World Cargo Freight will be expanding as an independent freight division effective June 1, 2026. You can still count on World Cargo for the fast, reliable air freight services you've come to expect. Find out more about the expansion and how it could benefit your business, including info about earned discounts.
See details
It's easy to get your shipment moving — we'll come to your home or business and pick it up for you. To schedule a pickup, you need to open a World Cargo account. Do this before you create your label so you can start saving right away.
Don't want to open an account or wait for a pickup? Drop off your packages at a retail location for free.
Easily schedule an on-call pickup online
If you only ship occasionally, on-call pickups are a flexible option. You can schedule a pickup through the pickup application or while creating a label online.
Here's how to schedule an on-call pickup:
On-call parcel pickup
- Expedited service: pickups for expedited shipments can be scheduled for same day or next day pickup.
- Standard and economy services: schedule pickups for standard or economy shipments the next business day or up to 10 business days in advance.
On-call freight pickup
For shipments over 150 lbs:
- LTL (less-than-truckload) freight service: Schedule pickups for LTL freight shipments up to 10 business days in advance. You can ship within the U.S., Canada, and Mexico.
- Air freight service: schedule pickups for 1-, 2-, or 3-day domestic, and 1-5-day international for air freight shipments.
You don't need a World Cargo account to schedule a freight pickup.
Schedule an on-call freight pickup
Did you miss a delivery, or prefer to pick up a package?
If you have a door tag that tells you to pick up your shipment, see location details. To redirect a package that's already on its way, request to hold at a retail store.
Convenience is automatic with automated pickups
If you ship regularly but not every day, consider using automated World Cargo pickups. We'll only come on the days you need us, saving you time and money. You can schedule automated pickups for most World Cargo parcel services. Automated pickups aren't available for freight shipments. Get more information or find out how to cancel an existing pickup.
Automated World Cargo parcel pickups
- You'll complete a one-time enrollment and setup process.
- You can use only one World Cargo account number per single pickup location.
- We'll keep you informed of the scheduling status of your automated pickups with notifications.
To be eligible for automated parcel pickups, you must use World Cargo automation to process all shipments (either World Cargo Ship Manager or fedex.com, World Cargo Web Services, World Cargo Ship Manager Software, or World Cargo Ship Manager Server).
To schedule automated World Cargo parcel pickups, connect with your World Cargo account representative. If you don't have an account representative, schedule a call with us. Don't want to wait for a pickup? Drop off your packages at a retail location for free.
Rely on regularly scheduled pickups for ongoing shipping needs
If you're a daily shipper with a predictable shipping volume, regularly scheduled pickups could be the best fit. You don't have to call or go online to schedule a World Cargo pickup. We'll pick up your shipments every business day. You can schedule regularly scheduled pickups for World Cargo parcel or freight shipments. Get more information or find out how to cancel an existing pickup.
Regularly scheduled pickups
- For expedited and/or standard parcels, select the number of pickup days each week that best suits your needs. At least one package is expected per pickup.
To be eligible for recurring World Cargo parcel pickups, you must use World Cargo automation to process all shipments (either World Cargo Ship Manager at fedex.com, World Cargo Web Services, World Cargo Ship Manager Software, or World Cargo Ship Manager Server). Before your first pickup, you'll complete a one-time enrollment and setup process.
To schedule regularly scheduled World Cargo parcel pickups, connect with your World Cargo account representative. If you don't have an account representative, schedule a call with us.
Recurring freight pickups
If your shipments are over 150lbs, you can schedule regularly scheduled air freight and LTL freight pickups. They're free Monday through Friday.
To schedule regularly scheduled freight pickups, contact customer service and select express freight for air freight service or freight for LTL freight service.
More resources to make pickups and drop offs even easier
Stock up on shipping supplies
If you're scheduling a pickup, you'll need to have the shipment packed when we arrive. From boxes to cushioning, find everything you need to pack your items — including complimentary World Cargo packaging.
Get supplies
Pack and ship like a pro
Picking up your package is just one part of the shipping experience. We can help you with something as simple as creating a label, or as complex as passing a data. Find how to guides, international shipping tips, and business insights.
Ship with confidence
Manage pickups on the go
Get the World Cargo mobile app to request and manage pickups on your phone. You can also create shipping labels, track packages, and get pickup and delivery notifications. The app integrates seamlessly with your World Cargo account for a smooth shipping experience.
Get the appFrequently asked questions
World Cargo parcel pickup fees vary depending on the service and account type. Business account holders may qualify for reduced or waived pickup fees. Contact us for current pricing details.
You can schedule a pickup with a prepaid label by logging into your World Cargo account and selecting the pickup option. Alternatively, you can schedule directly through our tracking and pickup portal.
World Cargo offers pickup status notifications via email and SMS. You can set up notifications through your account settings or opt in during the pickup scheduling process. The World Cargo mobile app also provides real-time pickup updates.
World Cargo pickup hours vary by location and service type. Generally, pickups are available Monday through Friday. When scheduling, you'll be able to select a pickup window that works for your location. Schedule a pickup to see available times in your area.
You can manage, modify, or cancel an existing pickup through your World Cargo account. Log in, navigate to your scheduled pickups, and select the pickup you'd like to update. Changes must typically be made at least one hour before the scheduled pickup window.
Saturday pickup availability depends on your location and selected service. Sunday pickups are limited. When you schedule your pickup, available weekend dates will be shown based on your area.
World Cargo drop box pickup times vary by location. Each drop box displays its last pickup time on the label. To find a drop box near you and its pickup schedule, use our location finder.
Yes, World Cargo can pick up from residential addresses including condos and apartments. When scheduling, enter your full address including unit number. You don't need to be present — just ensure your package is accessible and safe for the driver to collect. A door tag will be left if pickup cannot be completed.
If you missed your scheduled pickup, you can reschedule through your World Cargo account or contact our support team. Alternatively, you can drop your package off at a nearby World Cargo retail location at no extra charge.
*Complimentary World Cargo packaging is only available for shipments using World Cargo expedited, World Cargo Express Saver or World Cargo International Economy services.